Whole-Store Consulting

Just as your personal well-being is dependent on a number of interconnected systems, the health of your bookstore is based on the successful interaction of the many aspects of retail life. Whole-store consulting is a comprehensive approach which assumes that improvement in any one area may hinge upon taking positive action in another. Services may include consulting in the areas of operations, financials, inventory control, marketing, communication, business planning, and leadership development.

Taking a whole-store approach, we may work together in a sequential way—starting, for example, by redefining your store’s core mission in order to move forward with a new business idea—or we may identify those areas that need critical attention—perhaps your financial situation—and begin our work there. When it is appropriate, we also involve staff members in reviewing challenges and uncovering opportunities. Usually we find that staff participation facilitates store-wide follow-through and yields the best results.

Whole-store consulting is as much a working philosophy as it is a consulting service. It means we look at any project from a variety of perspectives, and make recommendations that are sound and achievable within the larger picture of your business.

Books Etc., Falmouth, ME